UK Retail Sales

Half of all UK retail sales will be online in 10 years

The internet is going to continue to make steady inroads into British retail over the coming decade. An analysis by Retail Economics for the law firm Womble Bond Dickinson found that the internet currently accounts for 19 percent of total retail spending in the UK. That is forecast to rise to 33.8 percent in 2024 before hitting 53 percent in 2028.

The analysis states that this will create significant challenges for high-street retailers and stores will have to evolve from product distribution hubs to more meaningful customer experience environments that offer discovery, entertainment and escapism. The welding together of physical and online retail will be driven primarily by younger people who have grown up with the internet eventually accounting for over half the UK's population.

Description

This chart shows the forecast share of total retail spending that's online in the UK.

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Premium statistics
Online share of retail sales in the United Kingdom (UK) from 2011 to 2022
Premium statistics
E-commerce share of retail sales revenue in the United Kingdom (UK) from 2020 to 2025
Share of total retail sales made online in Great Britain in July 2026, by sector
Share of internet retail sales in Great Britain from January 2021 to March 2025, by sector
Share of annual internet retail sales in Great Britain from 2009 to 2025, by sector
Premium statistics
Share of total retail sales made online in Great Britain from 2010 to 2025

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