This statistic illustrates the distribution of new complaints to the Financial Ombudsman regarding specific financial products and services offered by financial businesses in the United Kingdom (UK) in the financial year between ********** to **********. It can be seen that consumer credit products and services were the most complained-about product during this period, with ** percent of all new complaints focusing on this aspect of banking businesses. A further ** percent of financial-related complaints were regarding current accounts. Credit cards complaints completed the top three, with a share of ***** percent of total complaints at that time.
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Financial Ombudsman Service. (May 13, 2019). Share of new financial-related complaints to the Financial Ombudsman in the United Kingdom (UK) between April 2018 to March 2019, by product type [Graph]. In Statista. Retrieved October 06, 2026, from https://www-statista-com.libproxy.pcc.edu/statistics/418878/complaints-by-financial-products-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of new financial-related complaints to the Financial Ombudsman in the United Kingdom (UK) between April 2018 to March 2019, by product type." Chart. May 13, 2019. Statista. Accessed October 06, 2026. https://www-statista-com.libproxy.pcc.edu/statistics/418878/complaints-by-financial-products-to-ombudsman-in-uk/
Financial Ombudsman Service. (2019). Share of new financial-related complaints to the Financial Ombudsman in the United Kingdom (UK) between April 2018 to March 2019, by product type. Statista. Statista Inc.. Accessed: October 06, 2026. https://www-statista-com.libproxy.pcc.edu/statistics/418878/complaints-by-financial-products-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of New Financial-related Complaints to The Financial Ombudsman in The United Kingdom (Uk) between April 2018 to March 2019, by Product Type." Statista, Statista Inc., 13 May 2019, https://www-statista-com.libproxy.pcc.edu/statistics/418878/complaints-by-financial-products-to-ombudsman-in-uk/
Financial Ombudsman Service, Share of new financial-related complaints to the Financial Ombudsman in the United Kingdom (UK) between April 2018 to March 2019, by product type Statista, https://www-statista-com.libproxy.pcc.edu/statistics/418878/complaints-by-financial-products-to-ombudsman-in-uk/ (last visited October 06, 2026)
Share of new financial-related complaints to the Financial Ombudsman in the United Kingdom (UK) between April 2018 to March 2019, by product type [Graph], Financial Ombudsman Service, May 13, 2019. [Online]. Available: https://www-statista-com.libproxy.pcc.edu/statistics/418878/complaints-by-financial-products-to-ombudsman-in-uk/
