The European questionnaire on Information and Communication Technologies Data reveals that there exists a disparity between the frequency in which people with a low (At most lower secondary education), medium (Upper secondary and post-secondary non-tertiary education), and high (Tertiary education) formal education level use the internet. In Serbia, 89 percent of people with a high formal education used the internet daily in 2020. At the same time 73 percent of people with medium formal education responded that they used the internet daily. Only 47 percent of people with lower formal education indicated that they used the internet daily, 30 percent less than people with medium formal education and 42 percent less than people with high formal education.
Since 2015, the share of people in all three groups that used the internet daily increased. The share of people with a low formal education level increased by 19 percent. The share of people with medium formal education increased by seven percent since 2014. The share of people with higher education increased the slowest with 10 percent.