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Admin and Events: Hardest Positions to Fill in Australian Hotel Industry

Findings from the 2025 Australia Accommodation Barometer uncover some of the common disparities between hiring frequency and talent availability. In Australia, Housekeeping and food and beverage roles are identified as frequent hiring needs, however these positions are perceived to have wide availability in the talent market. In stark contrast, administrative support, event planning, and sales and marketing positions present the most significant recruitment challenges, all categorized as high scarcity roles despite being only occasional hiring needs.

The 2025 Australia Accommodation Barometer is the third study of hoteliers conducted by Statista in collaboration with Booking.com, surveying 250 accommodation executives and managers from across Australia. Click here to download the full report.

Description

This infographic shows the hiring needs of Australian hoteliers compared to the level of talent scarcity for that position.

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Incidence of hard-to-fill vacancies in the hotel and restaurant sector in the United Kingdom (UK) in 2017, by occupation type
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Key barriers to finding and hiring staff according to accommodation businesses in the United Kingdom as of 2025
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Leading occupations in the accommodation and food services industry in Australia in 2021, by number of employees (in 1,000s)
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Leading issues experienced by customers at accommodation establishments in Australia in the 12 months to June 2023
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Implications of hard-to-fill vacancies for employers in the hotel and restaurant sector in the United Kingdom (UK) in 2017*
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Contributing factors to booking holiday homes among Australian holiday home seekers in Australia in 2022

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