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Online Travel Platforms Help European Hotels be More Profitable

In a 2024 study of EU accommodation businesses conducted by Statista in collaboration with Booking.com, 74% of respondents indicated that online travel platforms made their business more profitable, only about a fifth felt neutral, and under 10% disagreed. This survey measured sentiment but also echoed the results of empirical research, which reached similar conclusions and was published in the industry's leading journal, Tourism Review.

Accommodation businesses are not the only ones that benefit from partnering with digital travel platforms. A different study by Tourism Economics explored consumer benefits and found that travelers, too, benefit from lower hotel rates, a result of the increases in market transparency and competition among lodging providers generated by online travel agencies.

Description

This infographic shows the share of respondents who answered the question "online travel platforms enable my accommodation business to be more profitable"

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Percentage distribution of hotel bookings through online travel agencies in Europe in 2019, by agency
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In your opinion, how are online accommodation booking websites for consumers?
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Online travel agency (OTA) share of gross hotel booking revenue in Europe from 2012 to 2016
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Share of accommodation enterprises providing online booking or reservations in the European Union (28 countries) from 2009 to 2018
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Distribution of hotel overnight bookings in Europe in 2019, by channel
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Annual revenue of online travel bookings in Europe from 2013 to 2016 (in billion euros)

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