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Hoteliers use multiple channels to sell their rooms

According to a European Commission market study, European hoteliers make use of multiple channels to sell their rooms. Online travel agencies represent the most widely-used sales channel, with 85 percent of hoteliers reporting that they use such platforms to generate revenue. Four in five European hoteliers also make use of direct offline, as well as online sales channels to generate bookings. On the whole, European travelers make great use of online resources when booking trips, including online travel agencies, search engines, and travel review sites.

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This graphic shows that European hoteliers use multiple channels to sell their rooms.

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Distribution of hotel overnight bookings in Europe in 2019, by channel
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Distribution of outbound travel reservations in Japan in 2024, by sales channel
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Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019
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Which of the following channels, if any, do you use for generating bookings for your business?
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When do you book a hotel on the Internet, which channels do you use?
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Leading sales channels for purchasing domestic overnight trips in Japan in 2025

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