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Booking platforms bolster business for independent hotels in the EU

Online travel platforms support independent hotels in a big way. In 2019, 133 million additional overnight stays were generated via online booking platforms in the EU, the majority of which going to independent hotels. In fact, 85 percent of all online travel platform bookings in Europe go to independent hotels compared to the market average of just 58 percent. This is likely due to the increased global visibility and more even playing field enabled by online booking sites, making it easier and cheaper for travelers and small businesses to connect and be seen.

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This graphic shows how online booking platforms help bolster hotel businesses in the EU.

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Distribution of hotel overnight bookings in Europe in 2019, by channel
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Percentage distribution of hotel bookings through online travel agencies in Europe in 2019, by agency
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Share of accommodation enterprises providing online booking or reservations in the European Union (28 countries) from 2009 to 2018
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Online booking agencies (OTA) market share of hotel overnight bookings in European countries in 2019
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Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019
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Share of hotel overnight bookings made through online booking agencies (OTAs) in Europe from 2013 to 2019

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