British Adults Favour Physical Stores

The rise of online shopping in the United Kingdom has resulted in various media organisations forecasting doom for high street retailers. However, research suggests Britain is still a nation of physical shoppers - 90% of adults prefer shopping in actual stores. Some experts believe that shopping is an important social experience in the United Kingdom alongside a desire to touch and experience the product firsthand before purchasing.

Description

This chart shows primary shopping/purchasing channels among adults in Great Britain.

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UK consumers: do you prefer shopping online or on the high street?
Share of consumers who would pick a physical store over an online store if forced to choose in the United Kingdom in 2024, by category
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Online vs. in-store preference for grocery shopping in the United Kingdom (UK) in 2024
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Why would you ever shop in store rather than online?
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Consumer fashion shopping behaviors in the United Kingdom (UK) as of August 2021
Which location do you prefer when shopping?

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