Retail
The UK's favourite high street shops
A new survey of customer satisfaction by Which? has revealed the UK's favourite high street shops. At the top of the ranking with a 89 percent rating is home entertainment retailer Richer Sounds, followed by the outdoor clothing shop Rohan with 87 percent and the iconic department store John Lewis on 86 percent.
You can see the shops with the lowest ratings, here.
Description
This chart shows the high street shops in the UK with the best customer satisfaction in 2019.
Leading high street retailers in the United Kingdom (UK) in 2023/24, by customer satisfaction rating
Which retailer would you like to see on the high street?
How consumers feel about the high street in the United Kingdom (UK) in 2018
UK consumers: do you prefer shopping online or on the high street?
Share of consumers who think their high street would be improved by more or fewer selected stores and services in Great Britain in 2023
Leading ten shop types which consumers want to see on their ideal high street in Great Britain (UK) in 2018, by region
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