Amazon

How Amazon Changed Our Shopping Patterns

Amazon has certainly changed the way we shop while setting many new trends in retail that make shopping easier and more comfortable. As a study by PwC found, more than half of consumers surveyed worldwide are Amazon costumers. For countries like Japan, Italy, U.K., U.S., and Germany, shares are even above 90 percent.

As our infographic shows, due to the presence of Amazon, 28 percent of shoppers started to shop less often in-store and even 10 percent shop only on Amazon. However, many customers still prefer to see and try things before purchasing and hence retailers can leverage in-store experience by playing to their strengths.

Description

This infographic shows the influence Amazon has had on global shopping behavior in 2017.

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Consumers stating their shopping habits have changed since the coronavirus (COVID-19) pandemic worldwide in 2022, by habit
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Total global share of consumers who shopped online in 2020, by region
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Considering the following product categories, how has the way you shop online changed, if at all, in the past six months?
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Share of online shoppers worldwide who say Amazon is their preferred shopping destination for select categories as of March 2020
How do you feel about shopping with Amazon?
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In what ways have your shopping behaviors changed compared to five years ago?

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