Brands

Many Consumers Distrust Advertising and Brands

Brands are increasingly seen as part of a detached establishment. According to research commissioned by the Trinity Mirror conducted by Ipsos Mori, it's not just politicians and the media who the general public seems to have grown increasingly weary of. This trend in distrust can also be observed in the relationship between the consumer and brands. According to the poll, almost 70 percent of British from the age of 16 years upwards say they distrust advertising and more than 40 percent don't just lack faith in advertising but distrust the brands themselves.

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This chart shows the share of British consumers over the age of 16 years who distrust brands (in percent)

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Reasons why consumers would lose trust in brands in the United States as of 1st quarter 2021, by age group
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Trust in advertising among consumers in the United Kingdom (UK) in 2021 and 2024
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Leading factors making adults lose trust in a company or brand in the United Kingdom as of September 2025
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Share of consumers who trust digital out-of-home (DOOH) advertising in Great Britain as of January 2020, by age group
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Trust in advertising among consumers in the United Kingdom (UK) in 2024, by medium and age
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Aspects making advertisements feel more trustworthy to consumers aged 55 years and older in the United States as of September 2026

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